Radiant Technology is looking for an AV Application Engineer to provide a professional level of knowledge in programming, installing, maintaining, tuning, and developing AV programs for audio visual systems. This is for the person that exudes excellence and understands audio video integration systems and user interface design. We are looking for someone with a tremendous work ethic and superior technological skills. This role requires the ability to work as a team or independently to help our customers.
Who We Are:
At Radiant Technology, we stand as the go-to experts passionately dedicated to streamlining complex technology solutions. Our drive is to create reliable user experiences that our clients can depend on. This commitment is coupled with a thriving culture of innovation that empowers our employees to pursue work they’re passionate about. Our professional fulfillment comes from embodying our Core Values in every aspect of our business:
- Quality First: We set the industry standard, ensuring excellence is the hallmark of every project we undertake.
- Make a Positive Impact: Our work consistently adds value, transforming our clients’ technological experience.
- Continuous Improvement: We are on an endless quest to enhance our skills and processes, fostering an environment where learning and growth are intrinsic to our operations.
- Set Clear Expectations: Clarity is key. We establish transparent objectives and goals for our teams and projects to align efforts and drive success.
- Own It: Each team member takes full ownership of their responsibilities, prioritizing tasks and executing with precision to deliver outstanding results.
What You’ll Be Doing:
- Program, load, troubleshoot and update software to optimize system performance, in addition to ease of access for non-technical users.
- Analyze and ensure security and integrity of all audio and visual systems.
- Provides technical assistance and resolves related issues for users and personnel.
- Collaborate with internal / external resources and support team to ensure needs are met.
- First tier routing of support tickets that require engineering assistance.
- Analyze, test, and implement system and software, ensuring operating system compatibility.
- Maintains current knowledge of QSC, Crestron, Biamp, Extron and other related products, their applications across a variety of audiovisual equipment, digital signage, and video conferencing.
- Assist with professional development by being available and receptive to all training made available by the company.
Who You Are:
- Experience with Crestron Digital Media systems, Crestron programming, Audio DSP systems, Video and Audio-conferencing systems, Network architecture and Q-sys control systems is required.
- Minimum 4 years AV industry experience and minimum of 2+ years of AV programming/DSP/VTC experience is required.
- Minimum 2 years of AV troubleshooting skills and experience.
- Knowledge of installing and testing code onsite or remote.
- Certified Crestron Programmer (CCP) and ACE Certifications are a plus.
- Q-sys level 1, level 2, control 101, control 201 are a plus.
- Communicate and interact with customers to creatively discover the “art of possible” working within their objectives and budgets.
- Sets clear expectations with customers and colleagues to keep everyone on track.
- Methodical – Ability to apply a systematic approach and follow through to overcome Obstacles.
- Self-motivated, focused on overcoming obstacles instead of waiting for others to encourage you.
- Detail Oriented – Meticulous in quality control and perfecting one’s work.
- You have and effectively practice outstanding communication skills.
- CTS-I, CTS-D, CTS preferred.
Other Requirements:
- A high school diploma or GED.
- Authorization to work in the USA.
- Background checks and drug screening are part of our employment process.
- Clean driving record required.
Benefits
- Radiant offers a generous benefits package including:
- Health benefits including; Medical, Dental, and Vision.
- Company paid Life Insurance.
- Voluntary Term Life Insurance.
- Short-term and long-term disability.
- 401(k) with Company match.
- Paid Time Off (PTO) includes holidays, sick time and vacation.
To Apply
If you are interested in this new and dynamic, exciting job opportunity, please submit your most updated resume today! Please include a current email and active telephone number so we can contact you!
