Challenge
A healthcare system in the Ohio valley needed to improve communication with patients, staff and guests across four facilities.
The staff needed to effectively deliver internal and external communications, relay key health metrics and create engaging experiences for patients and visitors.
Clinical staff needed to view, assess and act on patient information to provide necessary services and improve quality of care.
Solution
Radiant Technology Group deployed a digital communications platform to power numerous displays across four hospital locations.
Our Professional Services team designed digital content templates, so hospital staff can create and rapidly deploy messages. Marketing and advertising teams can cross-sell hospital and retail services in the facility.
The digital signage platform integrates with patient and administrative systems to collect and distribute pertinent information across the healthcare enterprise. Staff use visual dashboards to view real-time patient updates to make informed decisions.
Our solution improves the patient experience by decreasing perceived wait times and reducing appointment anxiety. Interactive wayfinding helps guests navigate the facility, and digital signage connects patients to loved ones in waiting rooms.
Results
Our scalable digital signage solution distributes targeted messaging and data across multiple locations, so the right message reaches the right audience at the right time.
By consolidating administrative systems used across the enterprise, we help healthcare providers streamline messaging and increase communication with patients, visitors and staff.
Data visualization organizes and displays relevant information to clinical staff. The team can track key health metrics to improve staff efficiency and quality of care.
Our Core Advantage managed services contract maximizes system uptime, so healthcare providers can deliver connected, meaningful experiences for their patients and guests.
“Radiant Technology’s digital signage solution helps us create an engaging patient environment.”
About Radiant Technology Group
For more than 20 years, Radiant Technology Group has transformed the way organizations engage with end users by creating unique digital experiences. Taking a consultative approach, they design, install and support audiovisual technologies to help businesses achieve objectives and drive results. With a constant focus on the end user, Radiant’s team of certified professionals develop innovative client solutions to deliver greater efficiency, productivity and cost savings.
Radiant Technology is a trusted partner to many large corporate businesses across the US and abroad in the primary industries of manufacturing, logistics, transportation, financial, and education. Enhanced offerings like Blueprint design services and Core Advantage managed services support clients in each facet of the collaboration ecosystem.
Notable recognitions include and Excellece in Business Award for Talent Development (NSCA), BizTech Awards for Outstanding Innovation (Columbus Business First), a Top 10 Promising Collaboration Solution Provider (CIOReview) and listed among the nation’s top integrators (System Contractor’s News). Radiant has garnered accolades for its digital signage installations with several customers including Minneapolis-St. Paul International Airport, Cardinal Health and John Glenn Columbus International Airport.
To visit a Radiant Experience Center in Columbus call 800.348.4008 or visit www.radianttech.net.
