Radiant Technology is seeking a Technical Supervisor who is responsible for overseeing the installation teams, ensuring that audio-visual projects are executed efficiently and to the highest quality standards. This role involves direct site supervision, conducting training and certifications, performing site surveys, quality control visits, managing technical escalations, and providing mentorship to staff. The Technical Supervisor plays a critical role in the day-to-day management of installation staff and requires a combination of technical expertise, leadership skills, and strong communication abilities to effectively manage and support the team and ensure successful project outcomes.
Who We Are:
At Radiant Technology, we stand as the go-to experts passionately dedicated to streamlining complex technology solutions. Our drive is to create reliable user experiences that our clients can depend on. This commitment is coupled with a thriving culture of innovation that empowers our employees to pursue work they’re passionate about. Our professional fulfillment comes from embodying our Core Values in every aspect of our business:
- Quality First: We set the industry standard, ensuring excellence is the hallmark of every project we undertake.
- Make a Positive Impact: Our work consistently adds value, transforming our clients’ technological experience.
- Continuous Improvement: We are on an endless quest to enhance our skills and processes, fostering an environment where learning and growth are intrinsic to our operations.
- Set Clear Expectations: Clarity is key. We establish transparent objectives and goals for our teams and projects to align efforts and drive success.
- Own It : Each team member takes full ownership of their responsibilities, prioritizing tasks and executing with precision to deliver outstanding results.
What You’ll Be Doing:
- Site Supervision and Installation:
- Oversee daily operations at installation sites.
- Coordinate and manage installation teams.
- Monitor project progress, ensuring adherence to timelines and budgets.
- Troubleshoot and resolve on-site technical issues.
- Conduct Training and Task Certifications:
- Develop and deliver training programs to ensure team members are skilled and certified.
- Create and update training materials.
- Conduct training sessions per quarter and maintain records of training and certifications.
- Site Surveys, Quality Control Visits & Technical Escalations:
- Conduct initial and ongoing site surveys to assess project requirements.
- Perform quality control checks to ensure compliance with standards.
- Handle and resolve technical issues that are escalated.
- Mentorship and Coaching:
- Provide mentorship and coaching to junior staff to enhance their skills and performance.
- Conduct regular mentoring sessions and develop individualized training plans.
- Monitor progress and provide constructive feedback.
- Internal Meetings:
- Lead internal meetings such as L-10’s, L-1’s, and project briefings.
- Plan and organize meeting agendas, facilitate discussions, and ensure accountability.
Who You Are:
- Strong leadership abilities to manage and motivate installation teams, ensuring high-quality and efficient project execution.
- Excellent verbal and written communication skills to interact clearly with clients, project teams, and internal stakeholders.
- Ability to identify, diagnose, and resolve technical challenges with innovative solutions.
- Highly organized with meticulous attention to detail, capable of managing multiple tasks and projects simultaneously.
- Minimum of 5,000 hours leading audio-visual projects.
- In-depth technical expertise in audio-visual equipment, systems, and industry standards.
- Advanced troubleshooting skills for complex technical issues.
- Proficiency in creating and interpreting detailed technical documentation.
Other Requirements:
- A high school diploma or GED.
- Authorization to work in the USA.
- Background checks and drug screening are part of our employment process.
- Clean driving record required.
- CTS-I
- OSHA 30-Hour Construction Safety and Health
- Project Management for AV (AVIXA)
- Certified in all Tech 1-3 skill requirements
- Audiovisual Network Professional® Certification (AVIXA)
Benefits
- Radiant offers a generous benefits package including:
- Health benefits including; Medical, Dental, and Vision.
- Company paid Life Insurance.
- Voluntary Term Life Insurance.
- Short-term and long-term disability.
- 401(k) with Company match.
- Paid Time Off (PTO) includes holidays, sick time and vacation.
To Apply
If you are interested in this new and dynamic, exciting job opportunity, please submit your most updated resume today! Please include a current email and active telephone number so we can contact you!
