{"id":8972,"date":"2023-10-31T09:38:23","date_gmt":"2023-10-31T09:38:23","guid":{"rendered":"https:\/\/radianttech.net\/smartairportsignage\/?p=8972"},"modified":"2024-03-08T12:45:25","modified_gmt":"2024-03-08T12:45:25","slug":"digital-assets-help-passenger-experience-soar-at-top-ranked-airport-in-north-america","status":"publish","type":"post","link":"https:\/\/radianttech.net\/smartairportsignage\/2023\/10\/31\/digital-assets-help-passenger-experience-soar-at-top-ranked-airport-in-north-america\/","title":{"rendered":"Digital Assets Help Passenger Experience Soar at Top-Ranked Airport in North America"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"8972\" class=\"elementor elementor-8972\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9959f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9959f8\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42a7c58\" data-id=\"42a7c58\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b70298a elementor-widget elementor-widget-text-editor\" data-id=\"b70298a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><a href=\"https:\/\/www.mspairport.com\/\">Minneapolis St. Paul International Airport (MSP)<\/a>\u00a0continues to earn top honors as North America\u2019s best airport. The airport has reigned supreme for five consecutive years in the 25-40 million passenger category reported by the\u00a0<a href=\"https:\/\/metroairports.org\/news\/airports-council-international-names-msp-best-north-america\">Airport Council International<\/a>\u2019s annual ranking. The accolades don\u2019t stop there. MSP was also recognized for best digital assets in an airport in the\u00a0<a href=\"https:\/\/dai.mijksenaar.com\/digital-airport-index-north-america-2021\/\">2021 Digital Airport Index<\/a>\u00a0developed by Mijksenaar.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d765d8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d765d8f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3776a6d\" data-id=\"3776a6d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c08fced elementor-widget elementor-widget-text-editor\" data-id=\"c08fced\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>What sets MSP apart?<\/strong><\/p><p>The ACI conducts\u00a0<a href=\"https:\/\/aci.aero\/programs-and-services\/asq\/asq-awards-and-recognition\/\">Airport Service Quality<\/a>\u00a0surveys to assess excellence in traveler experiences based on 34 key performance indicators. In much the same way, the Digital Airport Index assesses factors in ranking the digital assets of individual airports. For MSP, many of the digital assets directly correlate to improved passenger experiences, especially in these areas:<\/p><ul><li>Digital wayfinding<\/li><li>Accessible flight information<\/li><li>Interactive maps<\/li><li>Self-service automation<\/li><li>Data and connectivity<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9abe51b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9abe51b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a941a4\" data-id=\"3a941a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20d553b elementor-widget elementor-widget-text-editor\" data-id=\"20d553b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0899836 elementor-widget elementor-widget-text-editor\" data-id=\"0899836\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span style=\"color: #000000;\"><strong>Radiant Technology + Omnivex = Winning Combination<\/strong><\/span><\/p><p><span style=\"color: #000000;\">How did MSP arrive in the No. 1 spot? To enhance the passenger experience and create operational efficiencies, MSP required a complete digital transformation. The airport partnered with Radiant Technology Group, who has award-winning experience working in smart airport environments like John Glenn Columbus International Airport.<\/span><\/p><p><span style=\"color: #000000;\">The Radiant Development and Innovation team led efforts to execute the transformation, including:<\/span><\/p><ul><li><span style=\"color: #000000;\">consolidate DCMS platforms<\/span><\/li><li><span style=\"color: #000000;\">create a governance structure for support systems<\/span><\/li><li><span style=\"color: #000000;\">generate the digital architecture and infrastructure\u00a0<\/span><\/li><\/ul><p><span style=\"color: #000000;\">Selecting Omnivex\u2019s signage platform for MSP\u2019s digital content management system empowers authorized end users\u2014both internal and external\u2014by providing more control of information across the airport\u2019s campus. It\u2019s a scalable, cost-effective solution for creating custom applications like the proprietary Digital Signage Controller.\u00a0<\/span><\/p><p><span style=\"color: #000000;\">The Digital Signage Controller is an innovative solution developed for the unique needs of MSP and provides expert command of digital content located on more than 100 displays throughout the airport. The web-based interface enables schedule building, content uploads, signage overrides and other features that can be quickly edited by end users for instant updates. The Digital Signage Controller creates a seamless collaboration ecosystem with established governance that enables quick decision making to meet the needs of individual end users.<\/span><\/p><p><span style=\"color: #000000;\"><b>Mission-critical managed services matter.<\/b><\/span><\/p><p><span style=\"color: #000000;\">Ensuring MSP\u2019s mission-critical digital signage is reliably operational is a high priority. Core Advantage managed services by Radiant Technology provide 24\/7 active system monitoring and reporting using our proprietary Pulse application. The award-winning Pulse platform sends instant alerts and notifications based on designated impact thresholds, allowing for swift response and remediation. The increased system uptime helps the airport deliver a positive passenger experience.<\/span><\/p><\/div><\/div><div class=\"elementor-element elementor-element-e408ebe elementor-widget elementor-widget-spacer\" data-id=\"e408ebe\" data-element_type=\"widget\" data-widget_type=\"spacer.default\"><div class=\"elementor-widget-container\"><div class=\"elementor-spacer\">\u00a0<\/div><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-23114fa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"23114fa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd707e5\" data-id=\"dd707e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c5a2cb elementor-widget elementor-widget-heading\" data-id=\"6c5a2cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.15.0 - 20-08-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h4 class=\"elementor-heading-title elementor-size-default\">Are you ready to experience an award-winning digital transformation? <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a338bd3 elementor-widget elementor-widget-text-editor\" data-id=\"a338bd3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Contact us to schedule a complimentary Vision Building session.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9656f9f elementor-align-center elementor-widget elementor-widget-button\" data-id=\"9656f9f\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:smartairports@radianttech.net\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Connect with our Smart Airport Experts<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Minneapolis St. Paul International Airport (MSP)\u00a0continues to earn top honors as North America\u2019s best airport. The airport has reigned supreme for five consecutive years in the 25-40 million passenger category reported by the\u00a0Airport Council International\u2019s annual ranking. The accolades don\u2019t stop there. MSP was also recognized for best digital assets in an airport in the\u00a02021 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8973,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[53,50,52],"tags":[56,55,54],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/posts\/8972"}],"collection":[{"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/comments?post=8972"}],"version-history":[{"count":8,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/posts\/8972\/revisions"}],"predecessor-version":[{"id":9597,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/posts\/8972\/revisions\/9597"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/media\/8973"}],"wp:attachment":[{"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/media?parent=8972"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/categories?post=8972"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/radianttech.net\/smartairportsignage\/wp-json\/wp\/v2\/tags?post=8972"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}